You are using an outdated browser. Please upgrade your browser to improve your experience and security.

PalmSens4 diagnostics

Follow these instructions if your PalmSens4 does not give expected measurement results.

Running PalmSens4 self-diagnostics in PSTrace


  • PSTrace 5.8 or later (for the latest version go to the menu in PSTrace: Help > Check for updates)
  • PalmSens Dummy Cell with croc-clips and sensor cable (as shipped with PalmSens4)
  • PalmSens4 connected via USB-C cable with disconnected cell cable

Step 1: Start PSTrace and connect to the PalmSens4.

Step 2: In the main menu select Tools –> Instrument Settings

Step 3: Click the button “Self Diagnostics”

Step 4: Click the button “Run selected tests”

Step 5: Follow the given instructions

In case errors are shown, please click “Generate report” and send the report to .
Please send any other information that might be relevant.


Compare Products