PSTrace does not start

PSTrace does not start, and a message appears containing the message: “Configuration system failed to initialize”.

Cause: The settings file got corrupted somehow and cannot be initialized.

1

Delete folder with settings file

Locate the folder starting with “PSTrace_” in  the following folder:
%localappdata%\PalmSens_BV

You easily open this path in the Run window by pressing [Windows key] + [r] and doing a copy+paste of the path into the Run window. Then press [enter].

Now delete the folder starting with “PSTrace_…” (for example PSTrace_5.9.exe_StrongName_e1hc40klob3umq35tdvhhbpcwgft4huy)

Please note that AppData is a hidden folder. Click here for more information about making hidden folders visible.

2

Start PSTrace

Start PSTrace. The settings will now be generated again using default values and the “General Settings” window will be shown first.

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