PalmSens4 recovery

This article guides you on how to recover your PalmSens4 firmware if it does not connect properly anymore using a USB cable or Bluetooth.

1

Check device list

Check the device list

  • If the PalmSens4 shows up as β€œProgrammable Device”, only do Step 7: upload new firmware.
  • If the PalmSens4 doesΒ not show as a β€œProgrammable Device” in the device list, continue with step 2: preparation.
2

Preparation

Required tools:

  • crewdriver: Torx 8
  • Paperclip
3

Remove battery lid and battery

Remove battery lid and battery

4

Connect the PalmSens4 to USB

  • Connect the PalmSens4 to your PC with the USB cable.
  • Place the PalmSens4 up-side-down on your desk.
5

Short the two β€˜Rst’ pads

Bend the paperclip in such a way that you can short the two β€˜Rst’ pads in the battery compartment, as shown in the photo below.

6

Unplug and plug back in

Remove the USB cable from the PalmSens4, wait a few seconds and then connect the PalmSens4 back to the PC again.

7

Upload new firmware

  • Open PSTrace and go to menu: Tools >> Instrument Settings…
    and click button β€œUpdate firmware”.
  • Β 

  • You should see β€œProgrammable Device” selected next to the β€œConnect” button.
    Β 
  • Β 

  • Click β€œConnect”
  • Β 

  • Click β€œBrowse” and select file β€œPalmSens4_firmware_v##.hex”

Make sure the text shows it is firmware suitable for PalmSens4.

  • Click β€œStart update firmware”
  • Β 

  • Wait until the Uploader gives the message β€œUPDATE COMPLETE” and close the window.
8

Close housing

Connect the battery, place it back in its compartment and close the housing.

FAQ test

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