Follow these instructions if your PalmSens4 does not give expected measurement results.
Running PalmSens4 self-diagnostics in PSTrace
- PSTrace 5.8 or later (for the latest version go to the menu in PSTrace: Help >> Check for updates)
- PalmSens Dummy Cell with croc-clips and sensor cable (as shipped with PalmSens4)
- PalmSens4 connected via USB-C cable with disconnected cell cable
Start PSTrace and connect to the PalmSens4.
In the main menu select Tools >> Instrument Settings
Follow the given instructions
In case errors are shown, please click “Generate report” and send the report to email@example.com.
Please send any other information that might be relevant.