Firmware recovery

This article guides you on how to recover the firmware of your instrument if it does not connect properly anymore using a USB cable or Bluetooth.

Important

This firmware recovery guide is a generic guide. There are also instrument specific recovery guides:

If you have another instrument, you can use this procedure only if your instrument shows a blank screen when turning on, or if a blue LED (EmStat Pico) or green LED (EmStat4M) is flashing. If so, follow the next steps to restore the firmware on your instrument.

 

1

Open PSTrace and go to menu: Tools >> Instrument Settings… and click button “Update firmware”.

2

Make sure the USB cable is connected and your instrument or “Programmable device” shows in the list next to the ‘Connect’ button.

3

Click the ‘Connect’ button.

4

The program will say “Could not connect properly.” Ignore this.

5

Click the ‘Browse’ button,

6

Select a .HEX or .BIN file with the signature Instrument_firmware_v##(_dddddddd).hex/bin. Where ## is the version number and (_ddddddd) an optional date. For example ‘EmStatPico_firmware_v1304_22102021.bin’

7

Click the button ‘Start update firmware’.

8

The firmware will be restored.

If the update procedure does not start or something is still wrong: please contact PalmSens BV.

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